Shipping policy

Order Processing

All Zinfinitum products feature original artwork and are prepared after an order is placed.

Processing Time: Orders are typically processed within 2–5 business days.
Processing times may be longer during holidays, sales, or high-volume periods.
Once your order ships, you will receive a shipping confirmation email with tracking information.

Business days do not include weekends or holidays.

Once an order has been shipped, Zinfinitum is not responsible for delays caused by the shipping carrier.

Zinfinitum ships to select international locations.

Estimated Delivery: 7–21 business days after shipment.
Delivery times may vary depending on location, customs processing, and local carriers.

Customers are responsible for any customs duties, import taxes, or fees required by their country.

Zinfinitum is not responsible for delays caused by customs or international shipping carriers.

Customers are responsible for providing a complete and accurate shipping address at checkout.

If an incorrect address is entered and the order has already shipped, Zinfinitum cannot guarantee that the package can be recovered or reshipped.

Orders returned due to incorrect or undeliverable addresses may require an additional shipping fee to be resent.

Once a package has been marked delivered by the shipping carrier, Zinfinitum is not responsible for lost or stolen packages.

If your package appears to be missing, we recommend:

If a package is returned to us due to:

The customer may be responsible for additional shipping costs to resend the order.

If you have any questions about your order, please contact us at:

Support@zinfinitum.com